Ella Baker Center

Apply for Operations Manager

OPERATIONS MANAGER

Organizational Background

The Ella Baker Center for Human Rights is a nonprofit organization based in Oakland, CA, working to advance racial and economic justice to ensure dignity and opportunity for low-income people and people of color. In our 20 year history, we have worked on issues including jump starting the green jobs movement, promoting civic engagement, violence prevention through youth leadership, and transforming juvenile justice systems in California. We are currently working to end mass incarceration and mass criminalization in the United States through Truth and Reinvestment—moving resources away from failed criminal justice policies and into creating opportunities, also known as “books not bars, jobs not jails, healthcare not handcuffs.”

The Operations Manager will be responsible for office management, payroll, IT management, and supporting the organization’s HR and finance functions in collaboration with the Director of Finance & Operations and the Executive Director, and other misc. tasks.

Reporting to the Director of Finance and Operations, this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organization's operations functions.

This is a full-time exempt position.

Responsibilities:
Office Management
Manages phone and email system
Ensures all office equipment is functioning and solves with vendors as appropriate
Supports logistics and planning for office move
Ensures office supplies are stocked and responsible for ordering supplies

Human Resources
Performs payroll and manages 401K platform
Supports implementation of all recruitment, hiring and onboarding processes of staff and interns
Acts as liaison between staff and benefits broker
Ensures full compliance with federal, state, local laws and/or regulations with support from Director of Finance & Operations

Information Technology
Manages IT services for organization including overseeing technology implementation in coordination with departments and consultants
Ensures organizational compliance in digital security and protection
Supports strategic planning to ensure ongoing improvement to office technological capabilities
Attends industry trainings to stay up to date on market trends


Administrative/Finance Support
Provides administrative support to the Executive Director including coordination of travel, logistics, credit card reconciliation, and meetings/engagements based on understanding of Executive Director’s priorities and commitments
Opens, sorts mail and prepares checks for finance and development teams
Works with bookkeeper to ensure timeliness of accounts payables
Reviews and approves credit card reconciliation on a monthly basis
Prepares outgoing mail for finance team
Supports Director of Finance & Operations in special projects, tasks, as needed

Qualifications:
2-4 years in an administrative position.
Ability to multitask and handle competing demands; prioritize and manage focus and productivity effectively; ability to manage time and meet deadlines.
Ability to work independently and demonstrate strong initiative and leadership.
Excellent writing, editing, and proofing skills.
Ability to be discreet and judicious with non-routine and private information.
High level of interpersonal skills to handle time-sensitive and confidential situations with professionalism.
Superior organizational skills, and the ability to create, implement, and maintain systems to improve the efficiency of the office.
Excellent interpersonal communication skills (oral and written).
Proficiency in Mac interfaces and all Microsoft Office applications.
Familiarity with and commitment to racial and social justice; clear understanding of EBC’s mission and programs.
High school diploma or GED; college diploma a plus.
Nonprofit experience, bilingual skills a plus.

Competencies:
Technical capability
Problem Solving/Analysis
Decision Making
Project Management
Communication Proficiency
Teamwork Orientation

Individuals of color, LGBTQ identified individuals, individuals with past involvement in the justice system or who have loved ones currently or formerly in the justice system are strongly encouraged to apply.

Location Pay rate
Oakland, CA, United States 62,000 - 68,000

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